Privacy Policy
Objective and Scope of Policy SongShop, the owner and operator of the www.songshop.ca web site (the “Site”) is dedicated to maintaining high standards of confidentiality with respect to protecting personal information that is provided to us. This Privacy Policy has been prepared to affirm our commitment to maintaining the privacy of our clients and others and to inform you of our practices concerning the collection, use and disclosure of personal information collected by us. Our commitment We are governed by the British Columbia Personal Information Protection Act, which imposes obligations regarding the way private sector organizations within British Columbia collect, use and disclose personal information. We will protect your privacy, and in particular your personal information, in accordance with the 10 Principles of Privacy which have been established by the Government of Canada and the Government of British Columbia, as follows:- Accountability: We are responsible for personal information under our control.
- Identifying purposes: We will identify the purposes for which personal information is collected at or before the time the information is collected.
- Consent: Consent is required for our collection, use or disclosure of personal information, except where required or permitted by law.
- Limiting collection: Personal information collected will be limited to that which is necessary for the purposes identified by us.
- Limiting use, disclosure and retention: We will not use or disclose personal information for purposes other than those for which the information was collected, except with your consent or as required by law. We will retain personal information only for as long as is necessary to fulfill the purposes for collecting such information.
- Accuracy: Personal information will be maintained by us in an accurate, complete and up-to-date form as is necessary to fulfill the purposes for which the personal information is to be used.
- Safeguards: We will protect personal information with security safeguards appropriate to the sensitivity of the information.
- Openness: We will make readily available its policies and practices relating to the management of personal information.
- Customer access: Upon request, we will inform you of the existence, use and disclosure of your personal information and you will be given access to your personal information, subject to any legal restrictions. You may verify the accuracy and completeness of your personal information, and may request that the information be corrected or updated, if appropriate.
- Challenging compliance: You may direct any questions or inquiries concerning our compliance with this Privacy Policy to our staff (see below).
- required by law or by order or requirement of a court, administrative agency or other government tribunal;
- we believe, upon reasonable grounds, that it is necessary to protect the rights, privacy, safety or property of an identifiable person or group;
- it is necessary to establish or collect money owing to us;
- it is necessary to permit us to pursue available remedies or limit any damages that we may sustain; or
- the information is public.
- their personal information under our custody or control;
- information about the purposes for which their personal information under our custody or control has been and is being used by us; and
- the names of persons to whom, and the circumstances in which, their personal information has been and is being disclosed by us.
- could reasonably be expected to threaten the safety or physical or mental health of an individual other than the individual who made the request;
- would reveal personal information about another information; or
- would reveal the identity of an individual who has in confidence provided us with an opinion about another individual and the individual providing the opinion does not consent to the disclosure of his or her identity.
- the personal information is protected by any legal privilege;
- the disclosure of the information would reveal confidential commercial information and it is not unreasonable to withhold that information;
- the personal information was collected by us for an investigation or legal proceeding;
- the disclosure of the personal information might result in similar information no longer being provided to us when it is reasonable that it would be provided;
- the personal information was collected or created by a mediator or arbitrator in the conduct of a mediation or arbitration for which he or she was appointed to act under an agreement, under an enactment, or by a court; or
- the personal information relates to or may be used in the exercise of prosecutorial discretion.
- correct the personal information and, if reasonable to do so, send correction notifications to any other organizations to whom we disclosed the incorrect information; and
- decide not to correct the personal information but annotate the personal information that a correction was requested but not made.